Executive Housekeeping Manager
HiltonDESCRIPTION: Are you looking for a fulfilling leadership role with opportunities for growth and development? We're searching for an experienced housekeeping manager to ensure our hotel is impeccably clean for our guests. You will lead our housekeeping team, ensure their work meets our high standards of cleanliness, and go above and beyond guest expectations to achieve that "wow" factor for repeat business. You must have previous experience in a supervisory role preferably in the hospitality industry. If you are enthusiastic, reliable, and take pride in a job well done, then start your application today!
RESPONSIBILITIES:
Monitor all daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition
QUALIFICATIONS:
Over 1 year experience as an executive housekeeper, housekeeping manager, or similar
Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment
At least 2+ years' experience in hospitality or guest services
Must have a high school diploma or the equivalent (GED)
Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
3+ years' supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position